Terms of Service
Content
All services provided by OnyxServers. are to be used for lawful purposes
only. This includes, but is not limited to: copyrighted material, material
we judge to be threatening or obscene, material that jeopardizes national
security, or material protected by trade secret or other laws. The
subscriber agrees to indemnify and hold harmless OnyxServers from any
claims resulting from the subscriber's use of OnyxServers's services which
damages the subscriber or any other party.
Note: Pornography and sex related merchandising are
prohibited on any OnyxServers. shared account. This includes sites that
may imply sexual content, or link to adult content elsewhere. This is also
true for sites that promote any illegal activity or content that may be
damaging to OnyxServers servers or any other server on the Internet. Links
to such materials are also prohibited.
Examples of prohibited content or links include (but are not limited
to):
- IRC Software
- Pirated software
- Hacking sites, programs or archives
- Warez Sites
- Adult Sites
OnyxServers will be the sole arbiter as to what constitutes a violation
of this provision. Content that does not meet these standards will be
removed without prior notice to the subscriber.
Housing of any of the following files is
considered a violation of the terms of service:
IRC - We currently do not allow IRC, Egg Drops, BNC, or IRC bots
to be operated on our servers or network. Files with references to IRC or
any likeness thereof are prohibited. Also any program that acts like an
IRC server or that provide chat functions that run as background processes
are not allowed.
Proxies - We do not allow proxy servers of any kind, whether for
personal or business use. Files with references to any proxy or likeness
thereof are prohibited.
PortScanning - We do not allow any kind of portscanning to be
done on or from our servers or network.
Commercial Advertising - Email -
- Spamming, i.e. the sending of unsolicited email, from any
OnyxServers server or any server located on the OnyxServers network is
STRICTLY prohibited. OnyxServers will be the sole arbiter as to what
constitutes a violation of this provision. This also includes Optin
Optout mail programs and mail that either directly or indirectly
references a domain contained within an account at OnyxServers.
- Running Unconfirmed Mailing Lists. Subscribing email addresses to
any mailing list without the express and verifiable permission of the
email address owner is prohibited. All mailing lists run by OnyxServers
customers must be Closed-loop ("Confirmed Opt-in"). The subscription
confirmation message received from each address owner must be kept on
file for the duration of the existence of the mailing list. Purchasing
lists of email addresses from 3rd parties for mailing to or from any
OnyxServers hosted domain, or referencing any OnyxServers account, is
prohibited.
- Advertising, transmitting, or otherwise making available any
software, program, product, or service that is designed to violate this
AUP or the AUP of any other Internet Service Provider, which includes,
but is not limited to, the facilitation of the means to send Unsolicited
Bulk Email, initiation of pinging, flooding, mail-bombing, denial of
service attacks is prohibited.
- Email address cultivating, or any unauthorized collecting of email
addresses without prior notification of the email address owner is
strictly prohibited.
- Operating an account on behalf of, or in connection with, or
reselling any service to, persons or firms listed in the Spamhaus
Register of Known Spam Operations (ROKSO) database at www.spamhaus.org
is prohibited.
ShoutCast Servers - We do not allow Shoutcast Servers due to
bandwidth and load issues.
Background Running Programs - We ask that users request
permission before enabling persistent background processes of substantial
load.
PHP Shell - PHP Shells or any likeness thereof are prohibited.
Files with any reference to PHP Shells or likeness thereof are prohibited.
Server Abuse - Any attempts to undermine or cause harm to a
OnyxServers server or subscriber of OnyxServers is strictly prohibited
including, but not limited to:
- Logging into a server or account that you are not authorized to
access
- Accessing data or taking any action to obtain services not intended
for you or your use
- Attempting to probe, scan or test the vulnerability of any system,
subsystem or network
- Tampering, hacking, modifying, or otherwise corrupting or breaching
security or authentication measures without proper authorization
- Transmitting material that contains viruses, Trojan horses, worms,
time bombs, cancelbots or other computer programming routines or engines
with the intent or effect of damaging, destroying, disrupting or
otherwise impairing a computer's functionality or the operation of the
System
- Interfering with, intercepting or expropriating any system, data or
information
- Interfering with service to any user, host or network including,
without limitation, by means of overloading, "flooding," "mailbombing,"
or "crashing" any computer system
You will be held responsible for all actions performed by your
account whether it be done by you or by others.
Scheduled Maintenance and Downtime
OnyxServers will use its commercially reasonably efforts to
provide services 24 hours a day, seven days a week. Subscriber
acknowledges that from time to time the services may be inaccessible or
inoperable for various reasonsluding periodic maintenance procedures or
upgrades ("Scheduled Downtime"); or service malfunctions, and causes
beyond OnyxServers's control or which are not reasonably foreseeable by
OnyxServers including the interruption or failure of telecommunications or
digital transmission links, hostile network attacks, or network congestion
or other failures. OnyxServers will provide at least 48 hours advance
notice to the subscriber for Scheduled Downtimes, and will use
commercially reasonable efforts to minimize any other disruption,
inaccessibility and/or inoperability of its web servers. OnyxServers has
no responsibility for downtime resulting from a user's actions.
Any violation of OnyxServers.'s Terms of Service Agreement shall result
in no refund.
Limitations on Use
Any account using 15% or more of the server CPU or memory can
be suspended and/or terminated.
Any account that uses excessive amounts of bandwidth can and will be
subjected to bandwidth throttling.
Background Processes. Unauthorized background processes shall result in
immediate termination of the account. OnyxServers maintains the right to
cancel accounts at its discretion.
Account Setup, Termination, and Billing
The account will be charged on the day the order is processed, regardless
of the account billing date. The account will not be charged again until
the next billing cycle.
Check Orders: Accounts for subscribers who wish to pay by check
will be setup when the check is received by OnyxServers.
Disabling of accounts due to overdue payment: Accounts will be
disabled if payment is not received within 14 days of the invoice date. If
your account has been disabled, you may be charged a reconnection fee of
up to $50 in order to re-enable your account.
Termination of accounts due to overdue payment: If the account
is not paid within 30 days of the invoice date, the account will be
terminated and all information within the account will be deleted.
Cancellation Procedure: Valid proof of account ownership will be
required to terminate an account. This includes, but is not limited to,
billing information in the form of a partial credit card number or other
payment information, or the billing password. Non-secure information, such
as the contact email address or account billing address, is not sufficient
as a security verification.
Domain Name Transfers: OnyxServers shall not be held responsible
for domain transfers. The account holder is responsible for completing any
necessary domain name transfers.
Courtesy Services for Customers
All services such as backup and Cpanel are provided for the courtesy of
the subscriber. It is the sole responsibility of the subscriber to
maintain the subscriber's own backup of any data. OnyxServers. is not
responsible for lost data or for lost data due to third party software
that is not maintained by OnyxServers. programming staff. (Cpanel is not
associated with OnyxServers.)
Limitation of Damages
Recovery of damages from OnyxServers may not exceed the amount of fees
it has collected on the account.
General
Terms Of Service are subject to change without any prior notification.
These Terms of Service are a legally binding contract between the
subscriber and OnyxServers.
By opening an account, the subscriber agrees to the above-stated terms.
Anything not listed in the Terms of Service is open to interpretation
and change by OnyxServers. administrators without prior notice.
All prices, with the exception of the 30-day money back guarantee, are
nonrefundable and nonnegotiable.
Any violation of these Terms of Service will result in termination of
the account. OnyxServers. maintains the right to terminate accounts
without prior notification.
We reserve the right to remove any account with 15 days prior notice.
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